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  • Packages are generally dispatched within max. 3 days after receipt of payment or after ordering. Otherwise we will inform you.
  • Shipping costs are charged in the amount of 8,5 KM for a total value of less than 100 KM. This shipping cost is waived when ordering products in value higher than 100 KM.
  • In case of undeliverability of the goods through debt of the buyer, the re-delivery costs will be charged to the buyer regardless of the value of the goods. 
  • Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees may vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. 
  • The timely delivery of the goods will be carried out by a transport company commissioned by us (EuroExpress). Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
  • Boxes are amply sized and your items are well-protected.
  • The delivery takes place to your desired address within Bosnia and Herzegovina.
  • Successful delivery will be confirmed by signature. Please note that your delivery will not be given to children under the age of 19 years. 
  • As soon as you receive Tracking number, you will be able to track your order on EuroExpress page.